Reviews will help to build trust on your business if they are positive and adversely affects business in it is a negative review. In many cases users read review before make a purchasing decision. So write reviews for the general public to see, so please think carefully before you submit a review. We have wide list of FAQ's on reviews and ratings can be found here.
We want to provide a peaceful experience for people who come in at DizyLocal NZ. So we follow the below review guidelines,
Fake reviews, biased reviews
Review about your own business
Reviews written on a competitor’s listing
Review from a family member or friend
Reviews procured in exchange for payment
In any of the above mode review are generated, we will not approve and action may be taken on such user.
We do follow many policies and guidelines on content added to business profiles in the form of reviews. To protect both business owners and customers adding/posting inappropriate content, we verify below points.
Hate speech or harassing
Vulgar or sexually explicit content
Private or secured information
Advertising other websites/links
Dispute between customers
This is not the complete list of points we follow. We may accept or reject any content without notification if found to be inappropriate. To know more about our policies read our terms and conditions. Business owners can read about how to respond to negative reviews on our FAQ section.
Report a review:
All reviews should follow above guidelines before they submit a review. Alternatively all reviews will go through review process before they are published. After all the check points, if you found a review is inappropriate, you can report the same by choosing 'Report' option shown below reviews. Our support team will review and update you within 48 hours. You will be notified to your email address.